- Open Hours: Mon - Fri 9:00-15:00
FAQs
FAQs
Do you have any questions about JOB TRUST programs?
Below you can find a list of frequently asked questions. The questions are separated in categories due to general topics. In case that your queries won't be answered, don't hesitate to contact us!
A: Go to “FRIEND” in your application form and write the Reference Numbers of their jobtrust application forms. We will try to place you at the same hotel. If you would finally not be accepted by the same hotel we will send your friends’ application forms to the nearest hotels. It is advisable to select the same region on your application forms. This increases the possibility of being placed in the same hotel or at least in the same region of Greece.
A: Go to “FRIEND” in your application form and write name, surname and the Ref.Nr of his/her jobtrust application form. However, we cannot guarantee that you will finally both be accepted by the same hotel. You should select the same region in order to work at least in the nearest hotels. If you are both accepted by the same hotel, it should be noted that you might work in different departments and different shifts. It should also be noted that you will not be able to be accommodated in the same room as there is a strict rule of gender separation regarding sleeping arrangements. For married couples the request to live in a double room must be sent before the arrival. You would be confirmed if there are such rooms available.
A: The staff lives in shared rooms (2-4 beds in each room) either on the territory of the hotel or in the nearest village. In case the staff accommodation is not in the hotel area, the hotel provides your free transportation (ex. Shuttle buses or tickets for public buses). The rooms have sleeping room, bathroom, beds and cupboards.
A: If you managed to get job offer for the same hotel, on your arrival to the hotel you may ask if it is possible to stay in the same room. For friends of the same gender it is possible whenever there are rooms available. For unmarried couples it should be noted that you may not be accommodated in the same room as there is a strict rule of gender separation regarding sleeping arrangements. For married couples the request to live in a double room must be sent before the arrival. You would be confirmed if there are such rooms available.
A: The initial contracts are done for 5-6 working days per week, 40 working hours per week in total. However in high season the hotel might need you to work more. In this case you would have less days off or extra hours during your shift. All extra hours / extra working days must be paid by your employer
A: No. You can use hotel’s facilities only if you stay as tourist.
A: We mainly have vacancies at Greek hotels like waiters/waitress, barmen/barwomen, grooms, receptionists, hostess, tennis court and swimming pool staff, housekeepers, etc.
A: The tourism season in Greece lasts from April-May until September- October. If you apply for this duration you have many chances to be selected. A shorter duration option might be from the end of May-beginning of June to the end of September. For a shorter duration you should better apply for the very beginning of the season (April-May) or the very end of the season (September-October). There are also few open vacancies from the mid of August until the end of the season..
A: Housekeepers and waiters/waitresses are usually the remaining positions in the middle or end of the tourism season. However, you can apply also for other positions. We will contact you in case we have any offer.
A: There are many assistant vacancies (waiter assistant for example) where the previous working experience is not a must. If you speak English and can come for more than 3 months you will definitely get a job offer.
A: For FO positions you should speak very good English + one more foreign language and have some previous working experience.
A: Only EU citizens or non-EU citizens with working permit in Greece can get job in Greece. We do not support with visa issues.
A: If you don't speak English it is difficult to find you a placement. If you speak some other languages like Russian or German this would be an asset. The positions that we usually may offer in such cases are in Housekeeping, Cleaning, Garden and Dishwashing. But still even there at least basic English is required in most of the hotels.
A: English is enough for most of the hotels. There are just certain positions where you must obligatory speak Greek.
A: You can create an account on our website www.jobtrust.gr and complete the application form. We will then contact you for an interview.
A: Once your application is completed, you will need to pass an interview with one of our recruiters. To do this, please contact us on Skype, Viber or WhatsApp from Monday to Friday, 09.00 – 17.00 local Greek hour. Skype: jobtrust (it appears as INTERVIEW WITH JOBTRUST). Viber and WhatsApp: +306988248850.
A: As soon as you are accepted by one of our hotels you would get an email with job offer. The email contains the name of the hotel that has selected you, as well as the general terms and conditions of your work at the hotel. The offer concerns only the individual applicant it is addressed to and not a group of applicants.
A: The offers usually come at least one month before your supposed arrival to Greece. You should not be worried if you did not get any offer yet, it may come later. However, you should not buy your tickets to Greece unless you get the offer and confirmation of your acceptance. When you get the offer your answer is expected within 3 days.
A: Once we get the final approval from the hotel we will send you the contract or official confirmation of your acceptance.
A: This means that we did not get the final confirmation of your acceptance from the hotel. In such case we keep sending your application form to other hotels until you get another offer.
A: If you refuse the offer you should write the reason, so we could know where to forward your application form. There is no guarantee you will get another job offer. If you do not mention any reason we would not send our application form to any other hotel.
A: You should arrive to Greece at least one to three days before the starting date of your contract. Avoid arriving at night because public transportation is limited at late hours. It is advisable to arrive at your workplace during the day time in order to arrange your registration and get accommodation. In addition, try not to come in weekends because the HR department of the hotel might be closed. You are expected to inform Job Trust about your arrival at least 2 weeks in advance. In case of any change of the arrival details or cancellation, you are expected to inform Job Trust immediately.
A: At the big hotels and resorts there is usually a large number of vacancies. Sometimes the hotels and resorts decide your specific position upon your arrival depending on their needs at that moment. It is not possible for the hotel to assign you to a vacancy you have not applied for if Job Trust has not informed you about this change. If you are asked to work in a position that is not mentioned in your jobtrust application form and is not the one you agreed before your coming, you should contact jobtrust to solve this issue.
A: SOCIAL INSURANCE: The employer pays your social insurance here in Greece. EU HEALTH CARD / EU HEALT INSURANCE: The international applicants must also have a EU Health Card or a private Health Insurance for Greece or Europe in general. This EU Health Card/Health insurance must cover the expenses in hospitals from Greece in case of decease or accident and body transfer to the home country in case of death. Eu Health card / Health Insurance must be issued in your home country for the whole duration of stay in Greece before your arrival! The copy of it must be submitted to jobtrust by an email. HEALTH CERTIFICATE: On your arrival to Greece you would have to go to a local hospital or medical center and make a health certificate. It is valid for 2-5 years so you should keep the original and submit the copy of it to the hotel.
A: You are paid by the hotel once per month. Usually, a bank account at a Greek bank is opened for the applicant and he/she is provided with a debit card. Monthly salaries are deposited in this bank account. With your debit card, you are able to withdraw your salary in Greece or abroad.
A: You can interrupt your contract if you have valid reasons such as health problems. Otherwise you may not get recommendation letter and might lose extra bonuses.
A: For Front Office positions higher qualifications are requested. In order to be considered for a Front Office position, the applicant must speak fluent English plus one more language (usually German, Russian or French) and have some previous experience. In case the hotel does not consider your candidature to be suitable for a Front Office position they may offer you another placement. It may happen that during the season you might be moved to FO, but this cannot be guaranteed. Thus you should sign the contract only if you accept the mentioned position.
A: On your approval we can send your contacts to other people going to Greece from your home country. Thus you can arrange your traveling together. Also, you would get an info mail with detailed transportation information. This info mail includes important phone numbers of your destination workplace and Job Trust. If you encounter any problem during your travel to Greece or the workplace you can contact us at any time.
A: As soon as you send us your arrival details, we inform the hotel about your arrival details so they would expect your arrival on that day. In case of any changes or cancellations, you are expected to inform us immediately.
A: Some hotels can arrange the transfer from the airport to the hotel but this usually happens in case of group arrivals (when more than 4 persons are coming the same hour going to the same hotel). In case you are not provided transfer, you should just follow our instructions on how to get to the hotel by yourself using bus or taxi.
A: The hotel.
A: No. You do not pay for your accommodation. You are given uniforms, pillows, towels and bed linen that are cleaned once per week. In case uniform is not provided we inform you what cloths you should have with you. Shoes are usually not provided, we would just tell you what kind of shoes you should have during work.
A: Food and accommodation is assured by the hotels but one should have some pocket money because the first salary will be in about one month. 250 Euros could be enough but it depends on one's needs. It is recommended to have euros and not other currency, because there is commission while changing currency.
A: We send you all our contact information once you are confirmed by one of the hotels: office phone numbers, email address, emergency mobile number. You may contact us either by email or by phone whenever needed. You may also ask your manager to contact Job Trust from the hotel’s landline in case you do not have your cell phone.
A: By phone or internet. Greek telecom companies such as Cosmote, Vodafone, and Wind all offer prepaid mobile phone packages. The current price for 500MB of mobile data is around € 7 depending on the provider. Special packages for with minutes for calling abroad also exist. A prepaid sim card package costs around € 10. Be sure to have your ID card or passport with you when buying one, as under Greek law anonymous mobile phone numbers are not allowed.
A: You can request placement at the same hotel by sending us an email containing your name, surname, reference number and the name and location of the desired workplace as well as your availability dates. Your request will then be forwarded to the hotel or resort and if accepted we will inform you.
A: You should send us your preferences regarding the region you would like to work. We will place you at one of the hotels in that region.