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Front Office Department(Reception, Guest Relations, Bellboy)

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RECEPTIONIST

Responsibilities:

- Greeting and welcoming guests as soon as they arrive at the reception

- Providing basic and accurate information in-person and via phone/email

- Supporting administrative processes, such as check ins, check outs, wake up calls

- Dealing with complaints and problems

GUEST RELATIONS

Responsibilities: 

- Welcoming guests in a friendly and professional way

- Addressing and escalating customer complaints

- Providing information about facilities, programs and other services

- Offering assistance with certain tasks (e.g. confirming travel arrangements, taking messages)

BELLBOY/ GROOM

Responsibilities:

-Providing luggage assistance

-Directing guests to the reception area or to the appropriate office/room

- Complying with health and safety regulations

- Showing the room to the guests and explaining how air condition, TV, strongbox, etc are working

- Guest transportation inside the resort

Requirements:

  • EU NATIONALS
  • Excellent English AND Russian, German OR French languages Skills
  • Other foreign language knowledge is considered as advantage
  • Excellent communication skills
  • Driving license

Benefits:

  • Attractive salary
  • Tips
  • Shared accommodation in staff rooms
  • 3 meals per day in staff cantina 
  • Free on-job training

Location:

  • Greece (Halkidiki, Crete, Kefalonia, Corfu, and other islands)
  • Cyprus

Duration:

  • Greece: From April-May until September-October
  • Cyprus: From March-April until October-November or all year round

Interested in this job position? Add it to your jobtrust application form!

 

Front Office Department(Reception, Guest Relations, Bellboy)

Front Office Department(Reception, Guest Relations, Bellboy)

The Front Office Department represents the first point of contact with the guests. They perform essential front desk administrative duties.

Apply

Get in touch

  •  40 Mitropolitou Kidonion, Kalamaria 55131 Thessaloniki - Greece
  •  Email Us
  •  (+30) 2310 326 946
  •  Mon - Fri 10.00 - 17.00. Saturday,Sunday CLOSED

About JobTrust

We specialize in providing luxury hotels and resorts in Greece and abroad with selected candidates that meet specific industry- and client-related demands. 

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Front Office Department(Reception, Guest Relations, Bellboy)